Real program discipline for Tampa's small businesses.

Most of my career has been inside large federal healthcare organizations, running enterprise-scale programs where the failure mode wasn't a missed quarter. It was a national headline. That kind of environment forces a particular discipline: every initiative has a risk register, every deliverable has an audit trail, every system integration has a compliance sign-off.

On a federal Office of Emergency Management team, I led the design and rollout of an enterprise analytics program supporting nationwide emergency operations. That's the kind of program where governance, secure data infrastructure, and cross-functional alignment aren't "nice to have." They're the job. Earlier, on a national healthcare transformation team, I managed enterprise programs integrating multiple systems for ten national program offices, tracking 75+ KPIs across federal healthcare operations.

Here's what I kept noticing. Small businesses have the same operational failure modes as federal programs. Shelfware technology, missed handoffs, invisible margin leaks, runaway change orders, no single source of truth. The difference is they rarely have access to the discipline that prevents any of it. That's the gap Cranes Consulting exists to close.

Methodology

The core toolkit is Lean Six Sigma. Specifically, DMAIC for measurable improvement work and Prosci's ADKAR framework for the change-management side. Program governance is straight PMP-aligned: risk registers, stage-gate reviews, stakeholder mapping, clear RACIs. Data and reporting get built in Power BI, SQL, or whatever stack you already run.

None of this is proprietary. The frameworks are public. The value is in the judgement about which lever to pull, when, and how to scale it to a small-business context without dragging in the bureaucracy of the frameworks' original settings.

Why "Cranes"

Cranes are known for precision, patience, and an outsized lift capacity. Traits that describe both the work and the outcome we're aiming for. The logo is a flying crane with its neck extended forward, because the best operating improvements come from looking ahead instead of looking back.